LocalBites

For restaurants

Your customers order on WhatsApp, in their own language.

Maya takes the order and sends it to your kitchen.

$199 a month + GST. No commission.

Start setting up

Opens an email to partners@localbites.ca

Your website, app and social posts are included.
See what else comes with it

New order at the kitchen

SufraPickup · 11:43

  • 2 × Chicken Biryani$33.90
  • 1 × Garlic Naan$4.50

Total$38.40

Cash at pickup · Ordered on WhatsApp, in Urdu

An order for Sufra, the demo restaurant, with dishes and prices from its menu. The customer wrote Urdu in English letters, so Maya answered the same way. The English lines are added here for you.

How Maya works for you

Maya is the assistant on your WhatsApp. Everything below works today.

Taking the order

  • Chat in English, Urdu or Hindi. Customers write the way they talk. Maya answers in the same language.
  • Voice notes. A customer can send a voice note instead of typing, and Maya takes the order from it.
  • WhatsApp calls. When a customer calls your WhatsApp, Maya answers and takes the order by voice.
  • Menu answers. Maya says what is halal, warns when a dish has pork, and prints the customer's allergies on the ticket.
  • Today's specials. Maya tells customers what is special today.

In your kitchen

  • Every order reaches you. You see it in your owner portal, get a WhatsApp alert, and it prints as a kitchen ticket and shows on your tablet.
  • A closed kitchen takes no order. Maya shows when you open next and promises nothing.
  • Pause by WhatsApp. Send a message to pause orders or post a busy notice.

For your customer

  • Pickup or delivery. Delivery is priced by the real driving distance, and the customer gets a tracking page.
  • Cash at pickup. Customers pay when they collect.
  • Order for later today. A customer can order now for a time later the same day.
  • Receipts on WhatsApp. The receipt arrives in the chat.

Tables, people and numbers

  • Reservations. Customers book a table by chat or by call, and get a reminder.
  • A person when needed. On a call, Maya can transfer the customer to someone at your restaurant.
  • Your own number, and ours. Customers order on your own WhatsApp number. You are also listed on the central LocalBites number, +1 403-493-2717.

Also included

The same $199 a month covers these too.

Your own website

Pick one of twenty designs. Your menu and ordering are built in.

Website languages: English, Urdu, Punjabi and Spanish. (These are for the website. Maya's WhatsApp languages are above.)

Social posts and reels

Up to 30 posts and 4 reels a month, made from your own dishes and prices.

See a sample week

Your owner portal

Change your menu, hours and photos yourself, and see your orders as they come in.

How it works

  1. Set up

    Add your menu, hours and photos. It takes about 15 minutes, or we help you.

  2. We check it

    We look over your menu and settings before anything goes out to customers.

  3. You go live

    Customers order on your WhatsApp and your website.

$199 a month + GST

  • One-time $399 setup, including your kitchen printer and tablet
  • Each month: 3,000 WhatsApp conversations, 1,000 call minutes, 30 posts and 4 reels
  • No commission on your orders
  • No long-term contract: leave with 30 days' notice

Questions

Do you take a commission on orders?

No. There is no commission on any order.

What does it cost?

$199 a month in Canadian dollars, plus GST, and a one-time $399 setup fee. The monthly fee covers Maya on WhatsApp, your website, your app link and your social posts. There is no long-term contract; you can leave with 30 days' notice.

Do I need to buy a printer or a tablet?

No. Your kitchen printer and tablet come with the one-time $399 setup fee.

What is included each month, and what if I go over?

Your $199 a month includes 3,000 WhatsApp conversations, 1,000 minutes of calls with Maya, 30 social posts and 4 reels. WhatsApp's own fees for these are on us.

If you go over: 5 cents per extra conversation, 10 cents per extra call minute, $1 per extra post and $10 per extra reel.

Which languages does it speak?

On WhatsApp, Maya chats in English, Urdu and Hindi, by text, voice note and call.

On your website, visitors can read it in English, Urdu, Punjabi and Spanish.

Spanish and Punjabi on WhatsApp are coming, not ready yet.

How do customers pay?

Today, customers pay cash at pickup. Paying by card on WhatsApp is coming soon.

Who sets it up?

You can do it yourself in about 15 minutes: your menu, hours and photos. Or we do it with you. Either way, we check everything before you go live.

How do I get help?

Email us at partners@localbites.ca. We are in Calgary.

Let Maya take your next order

$199 a month + GST. No commission.

Start setting up